CTC PAL Models: Combi, HTS, HTC, HTX, LC, GC

 CTC PAL-xt Models: Combi, HTS, HTC, HTX, LC, GC

 Gerstel Models: MPS, MPS 2

 Thermo Models: Accela

 Agilent Sampler Models: Sampler 80

 

 

               

Bronze - Module repair service coverage

Silver - Full-service coverage with annual PM

Gold - Full-service coverage with annual PM and OQ

Benefits under each plan

• Access to ticketing, repair history, and service reports
• Priority phone support
• Priority service scheduling  
• Access to knowledgebase with AI assist

Additional Services Offered

Contract Plus–On-site service within 2 business days

Standard Contract–On-site service within 5 business days

Qualifications – Installation or Operation Qualifications are also available options.