Support
Resolution Labs, LLC
Resolution Labs, LLC
Automation for the science of life

Have a CTC PAL, Agilent GC, GCMS, LC, or LCMS instrument problem? Or if you need help with an application. Please submit a ticket with our help center or drop us an email. If you prefer direct conversation, please don't hesitate to call us....

Resolution Labs, LLC
1428 Ryan Road

New Haven, IN 46774

Phone : 260-557-1095

www.resolutionlabs.net

FAQ

Do you offer complete installation and qualification services?

Yes, we offer complete white glove services as well as qualification services.

Do you offer application services, like method development or SOP document writing?

We offer a full range of document writing services. This can include method development services or verification services. 

Do you ship internationally?

Yes, in most cases we can sell and ship internationally. However, we follow all applicable US laws and regulations, we do not ship to any embargoed countries. All International shipments with follow DAP payment terms. DAP is defined as Delivered-at-place (DAP), an international trade term used to describe a deal in which a seller agrees to pay all costs and suffer any potential losses of moving goods sold to a specific location. In DAP agreements, the buyer is responsible for paying import duties and any applicable taxes, including clearance and local taxes, once the shipment has arrived at the specified destination. All other country import fees, taxes, or brokerage fees are the responsibility of the importing company.

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